Website Privacy Policy
Effective Date: [2023-9-13]
Welcome to [CYANPUPPETS] (hereinafter referred to as "we" or "this website"). We are committed to protecting your privacy. This privacy policy is designed to explain to you how we collect, use, share, and protect your personal information. Please read this policy carefully before using this website.
1.Collection of Information
1.1 Information Provided by Users
When you register, subscribe, fill out forms, or interact with this website, we may collect the following types of personal information:
●Name
●Email address
●Contact information (such as phone number)
●Usernames and passwords
1.2 Automatically Collected Information
Our website may automatically collect the following information to enhance the user experience:
●IP address
●Browser type and version
●Operating system
●Date and time of access
●Page browsing history
●Cookies and similar technologies
2.Use of Information
We may use the collected information for the following purposes:
●Providing the services you request
●Sending you relevant notifications
●Improving and personalizing our website
●Processing payments and orders
●Analyzing website usage and trends
●Complying with legal regulations and court orders
3.Sharing of Information
We will not sell, rent, or otherwise disclose your personal information to third parties unless in the following circumstances:
●With your explicit consent
●Complying with legal regulations or court orders
●Sharing information with partners to provide services
●Protecting our rights, property, or safety
4.Protection of Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5.Cookies and Tracking Technologies
We use cookies and similar technologies to enhance the user experience. You can manage or reject cookies based on your browser settings.
6.User Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any privacy concerns, please contact us at [epik@cyanpuppets.com].
7.Changes to Privacy Policy
We may periodically update this privacy policy. The updated policy will be posted on the website and notified to you in advance of the effective date.
8.Contact Us
If you have any questions or concerns about this privacy policy or our information processing practices, please contact us at [epik@cyanpuppets.com].
Shipping Policy
1.Product and Service Description
Welcome to [Cyanpuppets] (hereinafter referred to as "we"). We offer the Cyanpuppets motion capture system and CPX camera services. This shipping policy provides detailed information regarding our shipping practices and related information.
2.Shipping Locations and Destinations
Our products are available for international shipping. Our goal is to ensure smooth delivery and cover a wide range of locations. The areas covered by our shipping services include [Europe, United States, Japan, Middle East, Southeast Asia, China].
3.Shipping Methods and Fees
We offer air freight or sea freight express delivery options. Specific shipping methods and fees will be clearly outlined at the time of checkout. Shipping fees will vary based on your order total, delivery address, and the selected shipping method. Prior to checkout, you will have the opportunity to review the shipping fee details. Currently, You can contact our business contact at [lijun@cyanpuppets.com] for more information.
4.Delivery Times
Delivery times depend on your geographical location, the chosen shipping method, and the availability of inventory. Typically, we aim to arrange shipment as soon as possible after receiving an order and provide estimated delivery times. Please note that international shipping may take longer, so please take this into consideration.
5.Shipping Tracking
We offer shipping tracking services, allowing you to track your order at any time. Once your order has been shipped, you will receive a confirmation email containing tracking information. This information will enable you to stay updated on the status of your delivery.
6.Return Policy
We want you to be satisfied with our products and services. If you encounter issues with product functionality due to non-human factors or manufacturing defects, we will provide repair or replacement services. You can contact our business contact at [lijun@cyanpuppets.com] for assistance.
Terms of Service
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.
The website is jointly operated by Siki Eagle Sarl and Guangzhou Cyan Puppet Information Technology Co., Ltd.
Company: Siki Eagle Sarl
Address: 1, Esplanade Miriam Makeba, 69100 Villeurbanne, France (Not return address)
Preliminary review complete date: 2023/09/13
Company: Guangzhou Cyan Puppet Information Technology Co., Ltd
Address: Building 706, Yuanfeng Building, No. 83 Taoyuan West Road, Tianhe District, Guangzhou
